What is a merchant of record?
Updated
The short answer
A merchant of record is the legal entity that sells a product to the buyer. When a customer buys from your online shop, the merchant of record takes the payment, handles the sales tax or VAT, and deals with refunds. You make the item, but they take on the legal duties of the sale.
This setup keeps you from having to file taxes in every country where you have customers. The service sells the product to the buyer for you.
Why sales tax and VAT matter
When you sell digital goods online, buyers can come from anywhere. Different countries and states have different tax rules. In Europe and the United Kingdom, sellers must handle value-added tax, also called VAT. In the United States, states have different sales tax rules.
Keeping up with these rules takes time. If you do it on your own, you must register in each place, collect the money, and file tax returns. A merchant of record takes care of all those steps so you can focus on creating.
Payment processor versus merchant of record
It helps to know how a payment processor is different from a merchant of record. A tool like Stripe is a payment processor. It moves money between banks, but it does not give you product pages, file delivery, or tax handling by default. With Stripe, you are the seller of record.
Because you are the seller of record, you are legally responsible for taxes and chargebacks. A merchant of record takes that legal spot instead. Their name shows on the customer receipt and bank statement, and they take on the legal liability.
Examples of merchant of record platforms
A clear example is Lemon Squeezy. It is a merchant of record for software and digital products, and it handles sales tax and VAT. Stripe bought Lemon Squeezy in July 2024. In February 2026, Stripe announced Stripe Managed Payments, its own merchant of record product, and the Lemon Squeezy team is building it.
Gumroad is another example. It started in 2011 in San Francisco. Gumroad became a merchant of record on January 1, 2025, so it collects and pays sales tax and VAT. Buyers do not need an account to buy there. For exact costs on these platforms, check their pricing page for current numbers.
When you need a merchant of record
You should consider a merchant of record if you sell digital downloads across borders and do not want to manage tax registrations. It saves hours of tax filing and keeps your business compliant with foreign rules.
On the other hand, some sellers prefer a direct setup for digital files. If you run your shop on Whop, you can add MKKT. With this Whop app, sellers upload a file, set a price or make it free, and get a store link buyers can use without a Whop account.