MKKT — Build and sell digital products from one link.

1. Introduction

This Privacy Policy describes how Market (we, us, or our) collects, uses, and shares information when you use our digital product selling application on the Whop platform (the Service). By using the Service, you agree to the collection and use of information as described in this policy.

2. Payment Processing

Important:Market does not process or store customer payment information. All payments are processed directly through Whop to the seller's Whop business account. We only receive transaction records (amounts, timestamps, product IDs) for purchase fulfillment, support, analytics, and subscription status checks. For payment-related privacy concerns, please refer to Whop's privacy policy.

3. Information We Collect

3.1 Information from Whop

When you use the Service through Whop, we receive certain information from Whop, including:

Your Whop user ID and username
Your email address (for sellers, used for invoice delivery)
Your company/community membership information
Transaction records for purchases made through the Service (amounts, timestamps, product IDs)

3.2 Information You Provide

Product information (titles, descriptions, pricing)
Digital files you upload for sale
Thumbnail images and product media
Store customization preferences

3.3 Automatically Collected Information

Transaction records (purchases, amounts, timestamps)
Download activity and access logs
Usage patterns and feature interactions
Platform fee calculation and payment status

4. How We Use Information

We use the collected information to:

Provide and maintain the Service
Process transactions and deliver digital products
Verify creator subscription status and product quota usage
Provide customer support
Detect and prevent fraud or abuse
Improve and optimize the Service
Comply with legal obligations

5. Information Sharing

We may share your information with:

Whop: Transaction and user data necessary for payment processing
Cloud Storage Providers: File storage services (AWS S3, Supabase) for product files
Buyers/Sellers: Necessary transaction information between parties
Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Storage and Security

Your data is stored on secure cloud infrastructure. Product files are stored in private storage buckets with access controlled through time-limited signed URLs.

Important Disclaimer: While we implement industry-standard security measures, we cannot guarantee the absolute security of your data. No method of electronic storage or transmission is 100% secure. You acknowledge and accept this risk by using the Service.

We are not liable for:

Data breaches or unauthorized access to stored information
Loss or corruption of uploaded files
Theft of personal or financial information
Security incidents affecting third-party services we integrate with
Damages resulting from any of the above

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Transaction records may be retained longer for legal and accounting purposes. Upon account termination, we may retain certain data as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Object to certain processing of your data
Export your data in a portable format

To exercise these rights, contact us through the Whop platform.

9. Third-Party Services

The Service integrates with third-party services including Whop (for authentication and payments), cloud storage providers, and potentially other services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the Whop platform or the support channels provided within the application.