How do I contact Whop support?

Updated

The short answer

To contact Whop support, use the help chat inside Whop or the support link on its official website. You can also email support@whop.com. Describe the issue and include the relevant order or case reference. Whop’s support assistant can help with account tasks and route more complex cases to the support team.

Send the details needed to help

For an order problem, give the product name, date, account email, and what you expected to happen. For a login problem, explain which step fails and quote the error message. Send a screenshot only if it adds useful context.

Never send a password, sign-in code, recovery code, or full card number. Start from Whop itself when seeking help. A phone number in a search result is not proof that it belongs to Whop.

Choose the right help path

The seller is usually the best contact for lesson content, coaching dates, or what an offer includes. Whop can help with account access, billing tools, and platform issues. A refund request should also be filed through the order flow.

Keep replies in one thread and save the reference. If a payment is unauthorized, tell your card issuer promptly as well. Do not rely on a public comment or a review to stop billing or open a refund case.

FAQ

Questions, answered straight.

How do I contact Whop support?
Start the official help chat from Whop or email support@whop.com. Include the account email, relevant reference, and a short explanation without sharing passwords or codes.
Can Whop refund?
Whop provides a Resolution Center for refund requests. Start from the transaction in Billing history. Eligibility and the outcome depend on the purchase and review.
How long does Whop support take to reply?
Replies arrive by email or in-app message rather than instantly. One clear message with your order details attached gets a faster answer than several short ones.
Is Whop not working?
One failed page does not establish an outage. Retry on the official site, note any error, and check official updates or support for the current status.

Sell it inside your Whop.

MKKT adds a store to your community. Upload the file, set a price, share one link.