How do I move my digital products to another platform?

Updated

What moves easily

Files, product descriptions and your buyer email list move across in an afternoon. Active subscriptions do not, because card details stay with the old processor and members have to sign up again. Export the buyer list first, before you cancel anything or lose access to it.

That export is the part people forget, and it is the only part that cannot be rebuilt.

What does not move

Active subscriptions. Card details stay with the old processor, so members have to subscribe again on the new platform.

Expect to lose some. If you run recurring billing, that loss is the real cost of switching.

Do it in this order

Set the new store up fully and test a real purchase. Then redirect your links. Then tell your buyers. Only then close the old account.

Keep the old store live and read-only for a while so old download links still work.

Tell people plainly

One short message: we have moved, here is the new link, your old downloads still work until this date.

Vagueness here creates support tickets. Specific dates prevent them.

FAQ

Questions, answered straight.

When is switching worth it at all?
When the current platform costs you money you can name, or blocks something you need. Switching for a nicer page rarely pays for the lost links.
Will I lose my old download links?
Eventually, yes. Give buyers plenty of notice and offer a way to get the file again from the new store.
Can I move subscriptions?
Rarely. Some processors support a migration between accounts, but across platforms it usually means asking members to re-subscribe.
Should I keep both running?
Briefly, during the changeover. Long term it doubles your admin and splits your numbers.
Will switching hurt my search rankings?
Only if you had rankings on the old product page. Redirect the old links where you can, and keep the product name the same.

Sell it inside your Whop.

MKKT adds a store to your community. Upload the file, set a price, share one link.